Are You Listening To Mobile Device Readers

Are You Listening To Mobile Device Readers

We listened to our mobile readers recently, and you can see the difference on the blog today! We are using Thankful Thursday with Brian and his family to pass on a lesson we learned as pet bloggers.

With our move to the new look, and the news-y theme that displays a selection of posts for our readers, we assumed that everyone was happy and would be able to see what we were up to. After all, our theme is well coded, clean and easy to use.

All was not well however, and we did not find out until a reader spoke up……

It all began with a comment from our blog reader Marv

We listened when he and his mum said: ‘Your slider is not working at the top of the front page. We browse on our iPad each evening and it just doesn’t appear’.

Since his arrival from Persia, Marv has been a regular mobile reader of our blog. He is always welcome, so we valued his input and did some blogger troubleshooting. The WordPress theme was not displaying correctly and we needed to track down what was happening.

Readers tell you something's wrong? Listen up!Click To Tweet

We looked at our blog’s front page. Could we improve it for those readers who browse on mobile devices?  Here is where the slider issue tripped readers up, and as it happened for Marv, who else might have faced the confusing blank space? A blog needs to make a good and clear impression from the start. This means everyone needs to see you, who you are and what you do.

If someone can’t see your welcome mat, why the heck should they stick around to read anything else, right? As a blogger this taught us a lesson – we need to ensure all our readers can see us.

Cat Parade of Fun

What We Did For Our Mobile Readers

We took action. The Crew wanted to have a post ‘preview’ on the front page, it fits with our current look and style. So we looked at different options in our WordPress theme. We focused on finding something that might be a good alternative to the slider. We have to balance what we love about our blog, with ensuring readers like Marv can actually see us!

  • Several options didn’t work 100% so we kept trying

Thanks to our blog audit by Jill Caren at 2Dogsmedia things that didn’t work before began to work this time around. Odd but we are thankful! We could change our front page at last, and access all of the display options.

So we began to experiment with the range of display options that our theme offers smaller slider, a variety of mosaic options using a number of posts, or a smaller focused selection of posts to display.

mobile readers

What happened for our Mobile Device Readers?

We knew we would have to make a change to be more accessible for electronic devices like iPads. Even with the limitations of mobile devices they are so popular that, in the end, the slider had to go. It has been replaced with a better alternative. This lets readers focus in recent news. We hope you like it and that you can see it here.

What can you do to ensure your readers get the best from you?

  • Make sure your theme (if you use WordPress) is up to date and mobile friendly
  • Blogger is Google based so may not have too many issues.
  • See how many of your readers use mobile devices (Google Analytics can be useful)
  • GA can also tell you which browsers people are using. Check if one browser has issues.
  • Check your site on your own ‘phone and ask friends for their mobile impressions too.
  • Ask readers if they have any issues.
  • Yeah, we should have done that….. 😉
  • Make your information gathering ‘interactive’ and do a fun survey

Mobile Users Matter

We are now much more visible to our iPhone users, and our Android and tablet readers. This is a huge relief to us! These readers should find navigating our front page easier, and they will be able to read more, and read it better with no evil broken sliders to get in the way.

Thanks to Marv and his mum we have been able to adjust the blog and we hope, improve it.

The Lesson for You as Mobile Device Users?

Do not be afraid to speak up when something doesn’t work on a blog, or a page. Often it is the blog, but sometimes it might just be your device that needs adjustment. No-one is perfect, device or blogger, so we work to achieve harmony and balance.

At the moment many blogs are having comment issues, so we think some issues and resolutions are beyond our reach, for now. Readers will now, we hope, benefit from our new easy to read front page. Marv has given it the ‘paws up’ of approval, so we hope you can too when you visit us via the front door. Bloggers will be thankful every day they can reach the most important people – you.

Silver Kitten
Tech Editor for Mobile Users
Team Dash Kitten Graphic





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  1. I am always a little apprehensive to share bad news like that with a blogger, but every time I have, the blogger really appreciates it. I need to update my blog and have a big overhaul planned after the holidays. Becoming truly mobile friendly is at the top of the list.

  2. I’m glad Marv spoke up and that you actioned his feedback. I would really appreciate feedback like that too. Thanks for sharing this with us, it’s important to get that constructive feedback!
    Love & biscuits,
    Dogs Luv Us and We Luv Them

  3. Since over 60% of my traffic comes from mobile users, it is obviously imperative to make our sites mobile friendly! Thanks for these helpful ideas and tips to speed up our sites and make them mobile friendly.

  4. This is a helpful post for us bloggers new to the blogosphere. I do actually check my site on my own mobile each week. Getting feedback from your readers is definitely helpful. So far I’ve found just by asking or taking a poll, a decent response for what my readers want. Their feedback really helps as you said.

  5. Great tips. Thanks for sharing! Your blog looks awesome from mobile. I’m always on my phone so if a site is definitely a little tricky to use then I don’t bother! I’m happy you listen to your readers and take action!

  6. Isn’t Jill the best. Your posts and home page look very clean and easy to read which is so important. So lucky you have engaged enough readers to tell you about the mobile issue. XS

  7. I LOVE the new look of you website. It is so clean and awesome. I agree, mobile users are important. I mostly browse the internet on my mobile phone so I am one of those who welcome changes that improve mobile experience 🙂

  8. So great and valid points there, sometimes no matter how hard we try, things go wrong and we rely on our readers to let us know. Luckily, I had a reader advise me that she couldn’t leave comments on my site. It took me a while to figure out while, but if she hadn’t of told me, I would have been none the wiser!

  9. I like that you jumped on this and made changes to better your reader’s experience so quickly. My readers primarily use mobile devices, which I think is status quo for many blogs, so it is very important to have mobile friendly designs. Great job! The site looks fantastic.

  10. With so many people doing everything on their phones and ipads these days, it is super important to make sure your site is mobile friendly! And unfortunately not all themes and plugins are 🙁 Thanks for the reminder! We will go check our site right now!

  11. This is an awesome post! And if I can tell bloggers 2 things it would be DON’T use sliders and continue improving your site often! You gave some really great insight here — and I am sure you just helped a few people! Your blog is looking great and the fact that you are constantly working at proves your dedication — keep at it and you will reach your goals!

  12. What you say is so true! I am always asking others to “check out my site” and ask what it is they are seeing, or not and if there is anything not working as it should. We need to make sure our sites work across all devices so everyone can see and read what we have to offer.

  13. The only issue we have coming here is that we have to enter our infor each and every time, even when we are doing a series of commenting to ‘catch up’…like tonight.

    But we nevfur have trouble to see yo…of course we do not have a smart phone, and petcretary rarely uses her iPad for more than casual use when she can’t access her confuser.

  14. I must say THANK YOU!
    We did read this post the day you put it out, but there is another issue with our tablet, which you can’t do anything about, and that is the really terrible “keyboard”. It is easier to respond on the iPhone than with the tablet.
    Mommy has getting a new one (tablet) on her list of things for Christmas! She has been using tablets since the first iPad came out and smart phones since the iPhone 4–she has seen and used loads (mostly for work surprisingly). Some are better than others.
    With my blog, Mommy went back to WordPress, because the free version is more responsive than other blogging platforms. AND if we ever choose to upgrade to a “named” blog, we will have more responsive options.
    Oh! Thanks for the Advent Calendar! We love it!
    Marv and Mom

  15. I don’t have a smartphone – and my regular cell won’t hook into the internet – so I’m pretty clueless about what mobile users see. From watching others, most of us primarily use mobile technology to visit other blogs – so it’s important to keep the mobile experience in mind. Feedback is so rare too – yet I love it!

  16. This looks great on mac as well as on iPhone. Nice job and awesome you were so responsive. Now if only big business could be?
    Toodle pip and purrs

  17. Thanks for sharing this with us. We know it is important to make our blogs work for mobile readers. We’ll have to check out ours and see if we need to make changes. XOCK, Lily Olivia, Mauricio, Misty May, Giulietta, angel Fiona, Astrid, Lisbeth, Calista Jo and Cooper Murphy

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