Dash Kitten

Cat Photo Confidence For Everyone, Including You

  • Home
    • GET IN TOUCH
    • PRIVACY POLICY
  • About Me
    • Awards
    • Dash Kitten Commemoration
      • The Pinnectomy. Harvey’s Ear Surgery Report
  • Learn Cat Photo Skills
    • Photo Blog
    • #52Assignments Collected Posts Page
  • Learn Cat Movie Skills
  • D.K. Crew’s Quarters
    • New Zealand Spotlight
    • The DK Mailing List
    • Product Reviews & Gift Guides
    • Our Special Pet Blogger Interviews
HOME » Getting Our Instagram Back

Getting Our Instagram Back

27/01/2017 by Marjorie Dawson 12 Comments

How I got our Instagram back for Dash Kitten is a bit of a puzzle. Let me tell you why I think this because I am not really sure what went wrong when we applied for its return.

I tried all of our email accounts (staff and personal) and the passwords. Eventually, I succeeded in finding the right details by giving IG the one account I was meant NOT to be able to get online with. This was the supposedly compromised one.  

The thing I think may have confused Instagram at their end was my incorrect reading of their instructions. Read this, it may help you in the same situation.

Critical Point in the Instagram Help Process You Might Get Wrong:- 

  1. If you account is mostly cat pictures (or fashion, or dogs, or crafts…) DO NOT Click “This Account Includes Pictures of Me”.  
  2. This leads down a rabbit hole of “Put this number on a piece of paper and take a picture of  You with the Paper” confusion. Not what you might need for a pet account which is 99.9% cat or rescue appeals.
  3. Use Option 3 >>> This account contains pictures that I’ve created.” 

I Got My Instagram Back – Here’s What I Think

I did learn some stuff, so I am passing on the further information if you get stuck with IG Help:-

  • At no point do you ever seem to communicate with a real person at Instagram – ever in a million years. The ‘Emma’, then ‘George’, I emailed via the Hacked Account page, did not respond as people, but as extremely sophisticated ‘autoresponders’ that look for and check certain key trigger words.
  • How do I know this? Instagram asked me to confirm – via the Dash Kitten email linked to IG – with a copy of their email, to verify that this the account was the account we used. 
  • Unfortunately, we couldn’t.
  • Because the email we were asked to respond to, was bounced by Instagram.  We got a Facebook automatic email response. “We can’t help you – try the help page ….”
  • Mum eventually got us back, we think, by setting up a support ticket letting them know we got bounced and enclosing a copy of their email to us).
  • Confused. Well, I was and still am. 

We Got Our Instagram Back BUT

I don’t know if I was hacked ‘officially’ or if Instagram changed its API, or something, so our recovery remains a bit of a puzzle. A fellow blogger had similar issues but was not hacked.

I  thought you should know these things to try and keep your account safe, if you are on Instagram :-

  • Do use a REALLY fun but weird password that you might remember like – AesopFUn83 or AesOPfaB83
  • Do not put your telephone number in if Instagram asks for it. The phisshing page may be blank with no Instagram Logo.
  • Do keep a hidden note of your password, at home, if you are worried you might forget. Think about it – no hacker is going to be sat on your shoulder at home. 

So DK Crew are back. Dash Kitten’s memory is safe and we have a new and fancy password!

Join Dash Kitten on Social Media
20
Visit Us
Follow Me
Vimeo
fb-share-icon
Share
Pin
Tweet
Share
Share

Filed Under: Cat Blog Tagged With: Finding help for IG, Hacked on Instagram, hacking accounts, IG help, phishing danger

Meet Marjorie, Writer and Photographer

Portrait by a window with teddy bears Taken with a smartphone.Marjorie is a cat lover, photographer and smartphone moviemaker who loves sharing her knowledge with learners.

Marjorie is a Cat Writers’ Association Professional member, CWA Muse® Medallion and Certificate Winner, and winner of the CWA Kuykendall Image Award for her photography.

 

Comments

  1. Seville at Nerissa's Life says

    28/01/2017 at 9:44 am

    I sure am glad you got that sorted. It must have been so very frustrating for you.

    Purrs,
    Seville

    Reply
  2. The Swiss Cats says

    28/01/2017 at 9:19 am

    We’re glad you got it back ! Purrs

    Reply
  3. speedyrabbit says

    28/01/2017 at 4:35 am

    gosh that sounds so complicated,My Instagram was set up long before Mummy decide to use Facebook so its kept separate,that might make things like this less likely to happen…..hopefully!
    Glad you got everything back safe and sound,xx Speedy

    Reply
  4. mommakatandherbearcat says

    27/01/2017 at 8:12 pm

    We don’t have much experience with Instagram yet … we joined and have a handful of followers, but that’s about it. Thank you for sharing your experiences to help the rest of us who might find ourselves in the same situation.

    Reply
  5. Summer says

    27/01/2017 at 6:28 pm

    What an ordeal! I’m glad you’re back.

    Reply
  6. Hairballs and Hissyfits says

    27/01/2017 at 2:19 pm

    glad you are back on instagram! we follow!

    Reply
  7. Brian Frum says

    27/01/2017 at 1:52 pm

    That was such a pain to have to go through but we’re sure happy you finally reached the finish line! Thanks for joining the Thankful Thursday Blog Hop!

    Reply
  8. Noodle says

    27/01/2017 at 1:32 pm

    We are so glad to hear you got the Instagram back!
    Have a super day…

    Noodle and crew

    Reply
  9. Lone Star Cats says

    27/01/2017 at 1:14 pm

    Glad you got it back!

    Reply
  10. Ellen Pilch says

    27/01/2017 at 1:08 pm

    I am glad you got it back.

    Reply
  11. Kitties Blue says

    27/01/2017 at 12:19 pm

    It’s all like a foreign language to me. Some of these “help” and “troubleshooting” things just make me want to pull my hair out!

    Reply
  12. The Island Cats says

    27/01/2017 at 10:50 am

    So glad you were able to get back on Instagram.

    Reply

Leave a Reply Cancel reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Join Our Mailing List!

Discover, Learn, Share, Teach.

Dash Kitten Contact Us Graphic for the Blog

Kuykendall Image Award Winner 2020

Cat Writers’ Association
Link to the About Me page introducing Marjorie, Author of the blog at Dash Kitten

CWA Muse® Medallion Winner

Graphic for an Award winner to display on their web site.

Associate Disclaimer

Dash Kitten is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking Amazon.com

RIP Friend Nerissa the Cat

A memorial tribute picture and link to our fellow adventurer

Please follow & like us :)

20
Visit Us
Follow Me
Vimeo
fb-share-icon

Humarian for Pets and People

Humarian Probiotics Promotional graphic for my favourite probiotics

Quote DASHKITTEN for 20% OFF your first order.

Triple Finalist – Nose to Nose Awards 2018

Nose to Nose Awards 2018

Blog Collaboration Award

Special Certificate 2015
Dash Kitten Newsletter Link and Logo including a cute picture of Miranda the cat
Dash Kitten Contact Us Graphic for the Blog

Dash Kitten Social Media

20
Visit Us
Follow Me
Vimeo
fb-share-icon
Dash Kitten Newsletter Logo

NEWS FROM DASH KITTEN

  • New Cafe Kittens – Pooka the Tuxedo
  • The Great Outdoors #52Assignments No. 7
  • Creative Photo Ideas For Lockdown Cat Lovers
  • Summer Selfie Portrait in the Garden
  • Brand on #52Assignments No. 6
A link to my About Met page

Copyright Notice for Dash Kitten ©

All images and text used on this site, from its creation to date are copyrighted ©  to Marjorie Dawson, Whskr and Dash Kitten.com unless otherwise noted.  Content cannot be used without my specific written permission. Please let me know via the Get In Touch page if you are interested in using images or stories from DashKitten.com

Copyright © 2021 · Enterprise Pro on Genesis Framework · WordPress · Log in

40 SHARE