Instagram Vs. Dash Kitten – is this a headline?

We have a growing tribe on Instagram but if you have tried to get to our fun account over the past few days – don’t bother. According to Instagram we have been hacked and they do not believe that we are who we say we are. We celebrate our buddies and the support we are getting, and join Brian and friends on Thankful Thursday.

Dash Kitten Banner

They (politely) asked Mum – Marjorie Dawson for a picture of her to prove the account is ours. What they do not realise is that the account is all about kitties and, as such, has no human pictures in at all.  Our images are often copyrighted with Dashkitten.com.

Instagram Vs Dash Kitten So Far

Points we respectfully made to Instagram :-

  • We have given Instagram a copy of our wonderful Glogirly designed log as proof positive the account is ours – better than the photograph of a non-appearing Marjorie on the Instagram feed 😉
  • We have sent them the requested picture (not flattering but true to life) of Mum with the number they requested of her holding in the picture and relevant details.
  • We know the staff are only doing their job, but it is not easy to remain optimistic and respectful when a major company doesn’t seem to listen to a cat blog that prides itself on its standards and integrity.

The Dash Kitten Crew
Team Dash Kitten

 

 

 

 

 

 

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37 Comments

  1. Carol Bryant

    January 17, 2017 at 5:35 am

    Hi there! I know we have talked via DM, but I am behind you on this. You are doing everything right. I am thinking that tweeting may not help as much since they are Instagram based, but the more attention you can get the better. What is the latest today?

    Reply

    • Dash Kitten

      January 17, 2017 at 10:50 am

      Making formal representations in writing to the CEO and COO, and trying again with the Help People and another request.

      Reply

  2. Kim

    January 17, 2017 at 12:42 am

    Omg this is so awful.
    I am going to make sure I have a few pictures of me on my Instagram just In case

    Reply

  3. Malaika Fernandes

    January 16, 2017 at 9:14 pm

    This is ridiculous , hope it gets sorted out quick

    Reply

  4. Kia

    January 16, 2017 at 4:19 pm

    Wow so crazy! I hope it gets handled very soon!

    Reply

  5. Sweet Purrfections

    January 16, 2017 at 3:23 pm

    Yikes! I hope this is settled soon!

    Reply

  6. Ruth Epstein

    January 16, 2017 at 12:33 pm

    I am so sorry to hear this and pray you get it sorted out, FB does not make it easy either and I learnt the hard way a couple of years ago 🙁 Good luck

    Reply

  7. Tonya Wilhelm

    January 16, 2017 at 12:14 pm

    That’s just crazy. I sure hope they can get you squared away soon.

    Reply

  8. Rebecca at MattieDog

    January 16, 2017 at 12:11 pm

    Unbelievable – we can only imagine how horribly spooky this is! You poor sweethearts!

    Reply

  9. Talent Hounds

    January 16, 2017 at 11:36 am

    How frustrating. It’s awful feeling powerless when we put in so much work. Hope it gets resolved quickly.

    Reply

  10. Christine Caplan

    January 15, 2017 at 5:05 pm

    I tweeted and I’m so sorry this happened to you!! Who in the world would hack an Instagram account about animals. I hope this gets resolved for you.

    Reply

    • Dash Kitten

      January 15, 2017 at 9:39 pm

      I intend to ask the CEO of Instagram when I write….

      Reply

  11. Tenacious Little Terrier

    January 14, 2017 at 10:38 pm

    That must be really frustrating! I retweeted for you, I hope it gets resolved soon!

    Reply

  12. Robin

    January 14, 2017 at 4:36 pm

    How frustrating! I would be upset too. Could they possibly verify your account with your phone number or other phone details? Hacking is a huge pain. My blog got hacked back in 2014 and it took a lot of work to get it all fixed.

    Reply

    • Dash Kitten

      January 15, 2017 at 11:17 am

      This is one of the things I aim to write to their CEO about Robin. I will not give up.

      Reply

  13. Sadie

    January 14, 2017 at 1:41 pm

    Technology is definitely not without hitches. That is very frustrating. We follow/followed you and will continue to do so – bugs (fleas) and all!

    Reply

  14. Pawesome Cats

    January 14, 2017 at 12:42 pm

    Oh no, what a frustrating experience! Hope you can get it resolved soon so you can get back on Instagram.

    Reply

  15. Jana Rade

    January 14, 2017 at 12:39 pm

    Technology is great until there is a bug. Gotta hate them bugs.

    Reply

  16. Kitty Cat Chronicles

    January 14, 2017 at 12:23 pm

    Sorry to hear you are having Instagram troubles! Super frustrating!!! Hoping it gets sorted out soon! Sending love!

    Reply

  17. M. K. Clinton

    January 14, 2017 at 5:47 am

    I retweeted and hope it gets resolved for you ?

    Reply

  18. Cathy Armato

    January 14, 2017 at 4:09 am

    Oh for Heaven’s sake! If only our government were so diligent about THEIR hacking as InstaG apparently is about theirs, LOL! I sure hope this gets resolved soon – I tweeted both tweets for you. Happy weekend, let’s hope IG fixes your issue soon before the hackers use your kitty photos to blow up the earth, BOL!!!!
    Love & Biscuits,
    Dogs Luv Us and We Luv Them

    Reply

  19. Rochelle

    January 14, 2017 at 3:17 am

    Ugh, I’m so sorry! That’s such a pain! I’ve retweeted both tweets — I hope everything resolves itself. We miss you! Can you do a human/kitty photo comment to prove it?

    Reply

  20. Lindsay N Pevny

    January 13, 2017 at 11:21 pm

    Wow, what a pain! I hope you guys will get it straightened out soon. I’ve never experienced this, what a bunch of hoops just so you can post cute kitties!

    Reply

  21. Little Binky and Granny

    January 13, 2017 at 10:39 pm

    We only found the your account, no Dash Kitten 🙁 Hope the problem will be solved very soon. Unfortunately we don’t have twitter, but if we can do something on IG, please let us know! Pawkisses for a Happy Weekend 🙂 <3

    Reply

  22. meowmeowmans

    January 13, 2017 at 5:33 pm

    That’s terrible! We are sorry you’re having those maddening issues with IG. We have our paws crossed for it to be fixed soon. Hugs!

    Reply

  23. Deziz World

    January 13, 2017 at 10:54 am

    Oooooooh Would we ever be in trouble. MOL We retweeted.

    Luv ya’

    Dezi and Raena

    Reply

  24. da tabbies o trout towne

    January 13, 2017 at 6:13 am

    sorree guyz yur havin a time of it…..another reezon we stix ta just bloggin

    hope thiz all getz sorted out soon ~~~~~insert hearts

    XXXXX

    Reply

  25. Katie Kat and Katie Kitty Too

    January 13, 2017 at 5:45 am

    I had a similar thing happen yet with the U.S. Post office. I mailed a letter using my pen name at the time to a purrticular celebrity and had used my return address of my home, thinking if it came back – no big deal. Well the package was too big for my mailbox and I wasn’t home when return came. I had to pick up the returned mail from the post office and prove I was the same person as my previous pen name. Thankfully there was one blogging post with my photo in it – I printed it up and showed it to the post office along with my driver’s license.

    Have no idea what I would have done to prove who I was otherwise. All my “post office” friends who recognized me were at a different branch where my P. O. Box is located… I am not on Instagram, but may get an account just to help verify you!! Purrz from Katie Kat.

    Reply

  26. Dragonheart, Merlin and Devi

    January 13, 2017 at 5:06 am

    We hope you can get your instagram account back!

    Reply

  27. Random Felines

    January 13, 2017 at 5:01 am

    argh….stupid technology

    Reply

  28. Brian

    January 13, 2017 at 4:17 am

    Dang, that is just dumb of them. Maybe we need to start calling them SlowGram cause they sure aren’t instant in getting this resolved. Thanks for joining the Thankful Thursday Blog Hop!

    Reply

  29. Ellen Pilch

    January 13, 2017 at 4:08 am

    That is so ridiculous, good luck. I just wrote on both Twitter messages.

    Reply

  30. Summer

    January 12, 2017 at 8:04 pm

    Ugh, what an ordeal! I hope you get it sorted out soon.

    Reply

  31. mommakatandherbearcat

    January 12, 2017 at 6:27 pm

    I’d be tempted to send them a picture of the number pattern in the litter box. Or a gazillion pictures of your cats. No one else would have that many pictures of the same cat(s). A business card? Either way, they really need to come up with a better plan for bloggers like us or fictional characters.

    Reply

  32. The Island Cats

    January 12, 2017 at 3:57 pm

    Wow, we hope you get this all sorted out.

    Reply

  33. Mariodacat

    January 12, 2017 at 3:49 pm

    That is a horrible experience to go through. We’ll go over and RT for you – hope it helps. Hope everything gets straightened out for you soon. Now I’m not so sure I want to get on Instagram!!!!

    Reply

  34. Edie Chase

    January 12, 2017 at 3:36 pm

    Re-tweeted again.

    Reply

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